FAQ

Q: What is the delivery time?

A: Delivery usually takes 7-14 business days depending on your location.

Q: Do you offer Cash on Delivery?

A: No, we only accept prepaid orders.

Q: Do you provide refunds?

A: No, we only offer exchanges for damaged products.

Q: What is required for exchange?

A: A proper unboxing video and clear product photos within 24-48 hours of delivery.

Q: Who pays for exchange shipping?

A: The customer is responsible for both return and re-delivery shipping charges.

Q: What if I enter the wrong address?

A: Customers are responsible for providing the correct address. We are not liable for incorrect details.